Sublime Forum

**addons_zz** · September 22, 2016, 10:54pm

This should help you: https://technet.microsoft.com/en-us/library/cc766401(v=ws.11).aspx?f=255&MSPPError=-2147217396

The program is a screen like this below. I do not know what is expected to be found, try look for errors info:

**alessandroasq** · September 22, 2016, 11:52pm

Same problem here… even when I re-installed in c:\ folder…

**lucasrubini** · September 23, 2016, 1:20am

@addons_zz I’ve manage to get there, but what information should I take from it?

Update 1: I tried to install version 3114 and… same problem!

Update 2: After I did a registry cleaning with CCleaner, Sublime 3124 is “working” for a while. No crashes yet.

Update 3: Nevermind, after I close it and open it again, ST3 crashed.

**dawidof** · September 23, 2016, 8:09am

The same issue on Mac OS. Not responsive app during loading

**jakecattrall** · September 23, 2016, 8:42am

Big issues on OSX. Sublime crashed immediately on startup so I followed instructions and wiped every last drop off my computer including all configurations, packages and other meta files.

After a truly fresh install, opening certain text files I’ve opened 1000 times before sends the CPU to 100% and Sublime becomes unresponsive.

I am using ruby-slim, sass, better coffeescript plugins only. No other configurations beyond defaults.

This is a tragedy.

**gwenzek** · September 23, 2016, 11:12am

Ghost Text package has stopped working a long time ago for me,
I filled a bug today: https://github.com/GhostText/GhostText/issues/86

**addons_zz** · September 23, 2016, 11:48am

Try copy this information and paste here:

**evert.ramos** · September 23, 2016, 12:05pm

Hello @wbond,

Even after reinstalling it starts to freeze again. Here is the Event View:

Nome do Log:   Application
Fonte:         Application Hang
Data:          23/09/2016 08:46:22
Identificação do Evento:1002
Categoria da Tarefa:(101)
Nível:         Erro
Palavras-chave:Clássico
Usuário:       N/D
Computador:    PC36051
Descrição:
O programa sublime_text.exe versão 1.0.0.1 parou de interagir com o Windows e foi fechado. Para ver se há mais informações disponíveis sobre o problema, verifique o histórico de problemas no painel de controle da Central de Ações.
 ID de Processo: 954
 Hora de Início: 01d2158fbf126987
 Hora de Término: 2
 Caminho do Aplicativo: C:\apps\Sublime Text 3\sublime_text.exe
 Id do Relatório: 584ddc8d-8183-11e6-bc6f-6002921ad290

XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-09-23T11:46:22.000000000Z" />
    <EventRecordID>25229</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PC36051</Computer>
    <Security />
  </System>
  <EventData>
    <Data>sublime_text.exe</Data>
    <Data>1.0.0.1</Data>
    <Data>954</Data>
    <Data>01d2158fbf126987</Data>
    <Data>2</Data>
    <Data>C:\apps\Sublime Text 3\sublime_text.exe</Data>
    <Data>584ddc8d-8183-11e6-bc6f-6002921ad290</Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
  </EventData>
</Event>

Is this what you meant?

Let me know if I can be more of a help.

> FOR THOSE WHO ARE STUCK,PLEASE ACCESS THE FOLDER UPDATE AND RUN THE PREVIOUS VERSION OF SUBLIME TO KEEP UP THE WORK.

Sublime is pretty smart to keep the last version (before the update) in the pc so we can still get things done! Please check:

C:\Users\YOUR_USER_NAME\AppData\Local\Sublime Text 3\Update

or

%LOCALAPPDATA%\Sublime Text 3\Update

Click on sublime_text.exe, ignore the update message and start working!

Update 01:

@wbond - it´s only freezing in my regular user, when acessing sublime from Admin user it works normally. Check that in your enviorment. Here we have regular accounts and the network admin can access and install softwares… so, we can not access the as admin to work. Thanks!

**lucasrubini** · September 23, 2016, 12:16pm

Log Name: Application
Source: Application Hang
Date: 22/09/2016 22:21:09
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Lucas-PC
Description:
The program sublime_text.exe version 1.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: ab8
Start Time: 01d215389f5be809
Termination Time: 12
Application Path: C:\Program Files\Sublime Text 3\sublime_text.exe
Report Id: fee7b179-812b-11e6-a27b-74d02b2ca009
Faulting package full name:
Faulting package-relative application ID:

Event Xml:

1002
2
101
0x80000000000000

10305
Application
Lucas-PC

sublime_text.exe
1.0.0.1
ab8
01d215389f5be809
12
C:\Program Files\Sublime Text 3\sublime_text.exe
fee7b179-812b-11e6-a27b-74d02b2ca009

55006E006B006E006F0077006E0000000000

Using Windows 10 Pro 1607 x64

**addons_zz** · September 23, 2016, 12:38pm

May you look into the Security and Maintenance control panel to see if you find something about Sublime?

Try to make your sublime portable, as mime is. To do that, just download the sublime portable on http://www.sublimetext.com/3. And unzip/place it on a different Partition other than ‘C:’ as, D:\. I think that your ‘Desktop’ folder should be enough also.

And copy your settings, i.e., one of this folder contexts on:

Mac:
~/Library/Application Support/Sublime Text 3/

Windows:
C:\Users\YOUR_USER_NAME\AppData\Roaming\Sublime Text 3\

Linux:
~/.config/sublime-text-3/

To the Data folder where the Sublime Text executable file is located on. (sublime_text.exe for windows, sublime_text for linux). If the data folder does not exists, create one. Sublime Text detects the Data folder existence automatically and to starts in portable mode if the Data folder exists together the application executable file.

**wbond** · September 23, 2016, 12:29pm

Could users experiencing hangs try the portable version in a location like their Desktop, using their normal user?

**lucasrubini** · September 23, 2016, 12:49pm

@addons_zz

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files\Sublime Text 3\sublime_text.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: sublime_text.exe
Application Version: 1.0.0.1
Application Timestamp: 57e31520
Hang Signature: 31b0
Hang Type: 134217728
OS Version: 10.0.14393.2.0.0.256.48
Locale ID: 1046
Additional Hang Signature 1: 31b087541955550a442d554b711a9642
Additional Hang Signature 2: f615
Additional Hang Signature 3: f615bfc75c2af4cd2f8f249282927cb9
Additional Hang Signature 4: 31b0
Additional Hang Signature 5: 31b087541955550a442d554b711a9642
Additional Hang Signature 6: f615
Additional Hang Signature 7: f615bfc75c2af4cd2f8f249282927cb9

Extra information about the problem
Bucket ID: 750c6593790669f8463b55d20b796540 (129223705224)

Just so you know that today it hasn’t crashed once yet, and I don’t know why.

**evert.ramos** · September 23, 2016, 12:52pm

@wbond Portable version seems fine!

So, might be a windows problem…

Thanks anyway.

At home I use Linux, but have not tested the new version yet.

Cheers!

**jmSkycom** · September 23, 2016, 1:03pm

I have the same issue since the update.

However i was able to trace the issue on to the new feature of show_definitions.

While it works on my custom functions, sublime crashes as soon as i hover over a mocha or chai function.

A simple fix to stop it from crashing was to disable the setting.
Hope this helps someone.

**addons_zz** · September 23, 2016, 7:45pm

If this happens again, you may start playing with the Sublime Text Program folder access restrictions on those folders bellow:

With these folders, if they exist:
%APPDATA%\Roaming\Sublime Text 3
%APPDATA%\Local\Sublime Text 3
C:\Program Files\Sublime Text 3
C:\Program Files (x86)\Sublime Text 3\

I am not sure if only this setting I am setting will be enough, so you may see the other tabs.

**raygerena** · September 23, 2016, 3:28pm

Hi,

Also having issues since the update.
It starts out fine but gradually grinds to a halt.

Don’t know if it’s relevant but opening up Task Manager shows Sublime.exe starting out with 1 instance. Over time, even if I’m not using it at all, the number of instances grows.
After about 4 or 5 instances it becomes sluggish. Beyond that, it’s practically unresponsive.

**wbond** · September 23, 2016, 3:34pm

Please try dev build 3125 and see [Solved] High CPU Usage in Beta 3124 for more info.

**raygerena** · September 23, 2016, 4:10pm

Thank you sir!
Back down to 1 instance and running smoothly.

**evert.ramos** · September 23, 2016, 6:23pm

@wbond

For me here kept the same thing… on the dev version asked the license first and I did not even had the chance to add it:

**wbond** · September 23, 2016, 6:29pm

We haven’t yet reproduced the issue you are seeing, so dev build 3125 doesn’t address that. 3125 deals with the JavaScript syntax interactions with the MarkdownEditing and Jade packages, along with tweaks to the indexer processes.

It seems as though there is something going on with Windows 10 and sublime_text.exe. It seems as though it is some sort of a permissions issue since running as Administrator seems to fix it, and running a Portable install helps. I’ve tried to reproduce the issue on my Windows 10 VM, but have not been able to yet.

If you don’t mind doing a little legwork, you could try stepping back through the releases on https://www.sublimetext.com/3dev until you find one that doesn’t freeze. That may help us in determining what could be causing the issue.

ST3 crashes frequently since Build 3124