I know this is hardly the best place to get a refund however i have sent out an email to firstname.lastname@example.org on Jan 5th, and have not heard back since.
I’m noticing that some others have had same issues and had no luck getting a response. What should my next steps be? Kind of odd to offer 30 day money back guarantee and not be able to hear back from anyone for this long…
Seeking advice thanks.