Sublime Forum

Warning! Codex SFTP not working! No support! Sublime Staff WAKE UP!

#21

@bschaaf

Yes I can see the problem, but at least developers could get some kind of “Sublime Text Approved” label and reviews are still not in Package Control or the Package Control website. Half of the developers have no issues part anymore on Github because they shut it off. That’s a real problem.

So a new “Packages Control Store” with reviews, “Sublime text Approved” labels and clear requirements for developers who want to release their stuff on the “Package Control Store” website just like any other serious app’s platform.

A good plan for financing the packages from the developers by asking money for their creations in the “Packages Control Store” including a license system and serial number. Clear support options and requirements for support. Nothing for free! Say 25% go’s to the “Packages Control Store” to maintain the website etc. etc.

I spoke to the developer of the “Side Bar Enhancements” the other week and he received almost no donations nothing and at the same time around 6 million people have downloaded “Sidebar Enhancements”! That can not continue and results in problems like developers jumping of the Sublime Text ship!

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#22

I will happily refund your license purchase price @ALLMEDIALAB. Forward me your purchase emails and I’ll give you money back even after using my product
for 10 years.

In the big picture, SFTP has been well used and appreciated for 13 years now, and I also built and maintained Package Control for 10 years, and still maintain the hosting to this day.

I’m sorry you feel ill used by all of my contributions. I will not deny that over the past 1-2 years my releases of SFTP and support have degraded. I do intend to do another release - I’ve been working to rebasing putty changes and reproducing the issues on my end, but this is a limited-time side business for me now, and it competes with various open source projects like Package Control hosting for my time.

If you expect Sublime Text to censure the limited remaining commercial benefit I see from many years of hard work, you realize that would be a negative impact for the entire community, yes? If you don’t like SFTP or me, tell everyone you want! Announce it on Twitter, write a blog post, mention it on the forum. But, if you think I should be removed from the ecosystem, just think a little about what you are asking for. You are asking for Package Control hosting to go away also.

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#23

@wbond
Hil Will,

At least you could communicate with the license holders by sending a mail, posting on this forum or else instead of leaving everybody in the dark. Can you place your self for once in the mind of the users of your SFTP package instead of only looking to it from your perspective!? That only takes 15 minutes to post a message on this forum.

Unfortunately there are no alternatives for your plugin so you can guess that the users totally relay on you and when it’s not working they have a problem.

It has nothing to do with liking you or not! You advertise with top-notch support and sell a licence, can I expect something then? Or am I nuts?

Of course I don’t want a refund or removing you from your own website I never said that. What I want is quality requirements for packages, because besides it’s pissing people off it also let users walk away from Sublime Text.

Two weeks ago I was doing some SVG editing for a application from within Sublime Text in a Vector editor. I close Sublime text have my lunch break and open Sublime Text again and suddenly the function “Open With” was gone. Of course I first thought that is was a error on my side, but after a day I discovered by looking at Github that SideBar Enhancements was changed. I contacted the author of the Sidebar Enhancements and he said: “Yes I skinned the plugin down and removed Open With”.
No communication nothing.

I am running a serious business and there is no alternative for the Sidebar Enhancements just like your SFTP plugin. I manged to install the old version, but when something essential changes It’s gone!

David

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#24

sidebar Enhancements has 2.86M downloads not 6mil
and there is a plugin called sidebar tools but i think it doesn t have open with
and can you tell me what is SFTP i searched for it and i saw it has more than 1mil downloads and it was paid plugin(i didn t know there was paid plugins)
and why do some people need SFTP.

Btw im new to sublime text(im new to coding)

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#25

I wonder what issues you are having. I literally just downloaded SFTP the other day on a new machine.
I do understand the need for reviews that would be nice.

As for the “sublime text approved” label, let’s visualize it.

Let’s say Sublime HQ makes a list of “sublime text approved” packages.
Now, let’s say SidebarEnhancements is “sublime text approved” but the package developer deliberately chose not to communicate a certain change to the users (even though they can and package control already helps them announce it to their existing users).

Should we hold Sublime HQ responsible? Maybe remove the “approved” label? Sanction them like maybe put their name on a wall of shame or send them a lawsuit for damaging their reputation?
By then, will package developers even care enough to be recognized officially?

Let’s take it a step higher. What if we also require everyone to be official. Every package developer are now required to follow these rules.
What would happen to the existing packages then? Gut them all out? Maybe we can send all package developers a notice that they need to agree to these rules before removing their package.
Will a person who volunteers to do something even care to agree to these rules?
Does this mean Sublime HQ is now responsible to everyone’s packages?

Let’s say it’s all sunshine and rainbows. Package developers happily contributing to the community with their “official” packages.
Now, for some inexplicable reason, a package developer stops updating or communicating. He doesn’t care anymore. It’s publicly announced. Everyone gets notified. His package gets his label removed, he gets served, pays a fine. Sure, maybe spend some years in jail too if possible. His contract is now gone, nada.
Was that still Sublime HQ’s fault?

Let’s take it even a step higher. Let’s go fully closed source. Sublime HQ hires people to develop official packages. Community packages will now be removed (we don’t want any external responsibility).
We will probably expect an increase in license price, maybe even a change in the business model. Sure that’s fine. Everything is under Sublime HQ’s responsibility now, right?
With all these existing alternatives with their opensource plugin ecosystem, will people even care to use the product by then?

Thinking about it, Microsoft and Jetbrains have these agreements but I am pretty sure there’s a clause there saying something like
“You are responsible for your what you do. We are not liable to anything”

Sublime HQ can have that too but does that mean they are responsible for what the package developer will do?

It is not in my intention to attack you or anything. I do understand where you are coming from.
I fully understand that it is frustrating that issues pop up especially when you are paying that is why I started writing plugins in the first place.

Sure we can vent out here why X package is not working on our end. Let’s blame it all on Sublime.
I guess, Sublime can help by filing a support ticket too?

Anyway, I hope you get your issue sorted out. You can always reach out to the community via the unofficial discord.
I am not saying that those people can and will fix your issues for you. Think of it as a bunch of people trying to help each other out whenever they can.
https://discord.sublimetext.io/

Also, try SideBar Tools.

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