Sublime Forum

Upgrade Fails during Download

#1

I’m trying to upgrade Sublime using the “Check for updates…” on a MacBook. It shows a quick “Downloading” popup and then it switches to a different popup that says, “Error: Unable to download update”. I am guessing it does not have permission to write in the download directory.

To what directory path does Sublime try to download its updates?

Sid

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#2

The download is done at ~/Library/Application Support/Sublime Text/Update, if ST doesn’t have permissions there I don’t see how it could possibly work. What version are you on? Are you able to access download.sublimetext.com?

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#3

Hi Bschaaf,

I’m using Sublime Text 3. I traversed to “~/Library/Application Support/Sublime Text 3”. There was no Update directory. I created one and tried to download, but got the same failure message. A pwd of the path shows, “~/Library/Application Support/Sublime Text 3/Update”

I can access https://www.sublimetext.com/3 . I’m not sure what is blocking the download, but suspect it our insanely paranoid security software. If the path I created is correct then I will see if our IT department has any ideas.

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#4

Yes that does look like the correct path to me.

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