Unable to launch update installer error

[matt3k]

Title is the full error message I get after pressing Install on the Update pop-up window after opening Sublime Text3 3.2, Build 3200.

I’ve updated my client several times over the years simply using the ‘notification window’ that pops up when there’s a new version/build. It has always worked until this time (2019-04-06).

Tried restarting computer, shutting down all other applications but still I get the error “Unable to launch update installer” after pressing Install.

Any ideas?

Edit: https://i.imgur.com/FLf5UXm.jpg

Windows 10 Pro v1803 (build 17134.648)

[DanDill]

Same behavior trying to update Version 3.2, Build 3200.

Windows 7 Pro Service Pack 1

[jasgdunn]

I have the same with the latest update as well. 3217. Windows 10 pro 10.0.17763

[PatXU]

I was able to update sublime text 3200 to 3207 after i copied an update_installer.exe from my colleague.

But i lost license after update, and this is a company related license.

How can i re-activate?

[matt3k]

So no clue why it worked this time but I tried going straight to executable and running as Admin and that did not work. Until just now (5th try over the last couple days).

So try running the program as Admin and Check For Updates. It should eventually work. Sorry, that’s all I got but it updated.

[TheBestPessimist]

Same issue here, Win10

[cuehara]

I think the general workaround is to download the appropriate full installer from the sublime main site and run that to upgrade. It works for me.

[bogdan]

On Debian 7.11 update complain about not understood data member control.tar.xz
Update end with errors.
On this old version of Debian the 3200 do not work after installing. Last compatible version is before 3200.

[DanDill]

On Windows 7, running Build 3200 as administrator resulted in the update to build 3207 completing successfully.

[1234]

Navigate to the executable ( default is ‘C:\Program Files\Sublime Text 3’) and run ‘update_installer.exe’ as administrator. Worked for me.

[DavidK]

I am having a similar issue, using registered Version 3.2, Build 3200. When I start the program, I get a notice that an update is available. Previous updates have worked, but today I get this; selecting OK closes the program without updating it.

I can hit cancel on the update notice and use the program, but would prefer to get the update installed. Running update_installer.exe as administrator does not resolve the issue or update the program.

[wbond]

There may be an anti-virus or similar network security software blocking the process. You check your program to see if any error is mentioned. Additionally you could check the Windows Event Viewer.

[TheBestPessimist]

Still having this problem even now when trying to update from Version 3.2.1, Build 3207:

No idea to which version i’m updating, since that is not shown.

My sublime text is stored as a portable install inside C:/all/Sublime Text 3 (the “update” window is buggy and stays always on top, so here’s that in the print screen as well).

I’m using windows defender as the antivirus.

Is there anything else i can send you for debugging this issue?

[jakep]

I can confirm this worked.

1. Run Sublime as administrator.
2. Download and Install update.

[amonxu]

I was troubled by this problem for some days on Windows 10, and resolved it at last.

1. Navicate to sublime text path, like ‘c:/program files/sublime text/’
2. find ‘update_installer.exe’ and ‘sublime_text.exe’
3. Open the file’s properties - compatibility - Run as administrator...(Something like that, maybe the spelling is wrong)
4. Select OK, and rerun sublime text.

[TheBestPessimist]

Run Sublime as administrator.

It’s true that running as admin works, but since my folder is not a special one: C:/all/Sublime Text 3, which is accessible from all my (2) user accounts and where i store all my portable applications, i believe that i should not do anything extra. The update should just work without requiring any sort of running as administrator.

[wbond]

I would check the Windows Event Viewer. Something is preventing the updater from updating the files. If there is an abnormal execution of the updater it may be in the event log. It also could be another process that locks a file - with antivirus and security software being the most likely culprits.

Occasionally we’ve had some reports of such behavior. Usually if you delete your old install and do a fresh install with the new version everything just works from then on out. All of your settings, state and packages are stored outside of the application folder, so you don’t need to worry about losing those.

[zuhaibmushtaq]

Run as Administrator suggestion worked for me and new update is fantastic.

[parthgohel001]

For Win10

go to Run(win + R) > then type " %temp% " in side the text box then press Enter and remove all temp files.

after Run as Administrator then update your sublime 3 it working for me.

[Roop]

It is now 2022 and this worked for me first time - Thanks.