Sublime Forum

ST4 crashes each time I enter my license key

#1

I am a long-time user of Sublime Text, starting with ST2. I upgraded my license key for ST4 on November 2021 and never had an issue.

Starting last week, I noticed ST was failing to launch, silently closing as soon as it started. After a bit of search I found out that removing the license file solved the issue, but now I am stuck with an unregistered version of ST4: each time I try to enter my license key, ST crash again…

Is their a limit to the number of computer I can use my license on?
I own several computers and install ST on all of them, and didn’t notice the issue on the other computers.

The issue occurs on MacOS 11.7.1 with Sublime Text Build 4143

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#2

Is their a limit to the number of computer I can use my license on?

There is not and ST should certainly not be crashing due to entering the license. My guess would be it’s an issue with the newer license encryption scheme (we’re using the hardware serial ID instead of the MAC address now). \A portable license key is a possible workaround: http://www.sublimetext.com/docs/portable_license_keys.html

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#3

It seems I was already using a portable license key, this sadly did not resolve the issue :-/
Is there a way I could generate some logs or something to see what is going on?

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#4

I’m unable to reproduce the crash using a portable license key. You can try getting a crash report from the “Console” application on macOS. It may also help for reproducing the issue to have the exact file you’re using, if you’re comfortable with that you can send it to bschaaf@sublimetext.com.

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#5

I doubt the issue is coming from the file as I hadn’t touched it for several months (or years?) before encountering this issue. I’ll send it to you none-the-less

In the logs the only relevant message I was able to get is this:
com.apple.xpc.launchd[1] (application.com.sublimetext.4.8665131233.8665131239[7640]): Service exited with abnormal code: 1

If I launch Sublime from the terminal, I get the following message:
crash_reporter[8319:193198] CFURLRequestSetHTTPCookieStorageAcceptPolicy_block_invoke: no longer implemented and should not be called.

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