ST3 Update now is ST4

[dnall]

so really all that you are experiencing is some text that says you need to upgrade your license to get future updates

Incorrect. Stuff broke, and my workflow with it. Not really sure of all that broke, since I’ve already done the downgrade, but it was a terrible experience. I’m not mad about the licensing. I’m mad about the fact that I couldn’t get me work done in a timely fashion due to the botched, and unwelcomed, update.

[dnall]

You keep trying to make that point, and you keep failing so spectacularly. It’s amusing to watch such mental gymnastics in action, really. I wish I had so much free time, but I’m glad I don’t have such a strong desire to feel validated. It’s like watching a train wreck. lol

[bitsper2nd]

I’m mad about the fact that I couldn’t get me work done in a timely fashion due to the botched, and unwelcomed, update.

That is your fault. Any real developers knows that updates comes with breaking changes. As seen with Windows, Python, MacOS, Firefox, etc…

I wish I had so much free time, but I’m glad I don’t have such a strong desire to feel validated.

Well, you are here wasting time and looking for validation.

[tajmone]

Updating to ST4 Might Affect Previous Settings?

I also found myself agreeing to a ST3 update (non-expiring license) and found myself with ST4 and the need to buy a license in order to keep using it.

After going through the docs, FAQ, etc., I become worried that changes in ST4 might have affected my local settings (i.e. update them to ST4) and that reverting to ST3 might leave me with corrupt or non-working settings and packages (definitely, some packages were automatically updated to ST4, and wouldn’t have worked with ST3).

I recall reading somewhere on the website that before upgrading users should make a backup of their settings folders. So why bump to the next MAJOR version without warning and user consent?

I was in the middle of a ton of work, little free time, so I just didn’t want to risk reverting to ST3 and finding broken packages, non-working settings, etc., so I just upgraded my license to ST4 (which, for some reason, seems to invalidate my previous license).

I was quite disappointed to see a MAJOR version update bump being peddled as a regular update. It’s quite unheard off, regardless of license upgrading — i.e. a developer might need to stick to a specific MAJOR version for various reasons, including the fact that he/she might be working on a commercial package for ST3.

Anyhow, what’s done is done. I was hoping to take my time to consider migrating to ST4, before actually jumping into it. No regrets, but it wasn’t a priority for me and would have preferred postponing it a couple of months, for various reasons.

[tajmone]

I really dont see what people are so upset about.
You got a free upgrade to ST4 out of the deal. Its just the last update you will get without updating your license…

The problem is for those who had a ST3 lifetime and were using it a work. Without notice they’ll end up with an editor that says the license is expired. This is a problematic situation in a working environment. The whole point of a life-time license is to be able to update for the whole MAJOR version incarnation without worries.

It’s easy to imagine how disruptive the whole scenario would be if the update breaks the license in the middle of a busy working days, with clients coming into the office. What sort of impression would it give them if they see an editor with an expired license notice?

It’s also worth noting that many software application actually inform you about the details of each update in the update notification window, allowing end users a more informed choice regarding whether they should update now or postpone (e.g. in case of breaking changes).

The ST3 update notification that preceded the installation of ST4 wasn’t very informative at all.

[bitsper2nd]

The problem is for those who had a ST3 lifetime and were using it a work. Without notice they’ll end up with an editor that says the license is expired. This is a problematic situation in a working environment. The whole point of a life-time license is to be able to update for the whole MAJOR version incarnation without worries.

You have a lifetime license for ST3.

It’s easy to imagine how disruptive the whole scenario would be if the update breaks the license in the middle of a busy working days, with clients coming into the office. What sort of impression would it give them if they see an editor with an expired license notice?

Another ridiculous nightmare scenario! Do you also invite clients and work when you are installing a Windows, linux distro or mac os update?

It’s also worth noting that many software application actually inform you about the details of each update in the update notification window, allowing end users a more informed choice regarding whether they should update now or postpone (e.g. in case of breaking changes).

No, the program, not telling you about what comes with the update before installing, is pretty normal behavior for programs on desktop computers. See Mozilla Firefox for example. You get an update prompt and download it if you wish so. After installing the update, you get the changelog. That is pretty standard on Windows, the most used OS on the desktop.

[KeithDC]

See Mozilla Firefox for example.

When was the last time Firefox did its auto-update, and then told you that you have to pay to keep using what they just upgraded you to, or view their license alert? And if you don’t like it, then you can go to the Firefox site, download their previous version, and reinstall it. Auto-updating patches is cool, and this definitely looked like a patch, so everyone clicked “Download”. It was not a patch.

I don’t use ST often, but often enough I wanted to support the developers, so I don’t know all the ins and outs like some daily devs, and it took me 2 hours to figure it all out. And although I’m happy having downgraded back to ST3, I feel everyone deserves the right to voice their frustrations on the company’s tech support forum.

[bitsper2nd]

When was the last time Firefox did its auto-update, and then told you that you have to pay to keep using what they just upgraded you to, or view their license alert? And if you don’t like it, then you can go to the Firefox site, download their previous version, and reinstall it.

Let me be clear with you with the following points:

1. On Windows, the most used OS for desktop on the planet, Firefox updates itself unless you configure it to not do that. The same thing with Windows 10.

2. And no, you can use ST4 without a license. It is an unlimited trial. You weren’t forced to update, the prompt appear and you consented to the update. In any moment you could have cancel it.

[tajmone]

Another ridiculous nightmare scenario! Do you also invite clients and work when you are installing a Windows, linux distro or mac os update?

I’m not sure why your taking this personally. You asked a question and I answered. That many ST users were not happy the way the ST4 unrolled is a fact — as witnessed by the many comments on this thread.

The main purpose of users giving feedback on what they like or dislike is to let the developers be aware of how they perceive their products and services. By labelling feedback as “ridiculous” and other labels diminishing of others’ own views and perceptions you are surely not doing a service to the Sublime HQ Team, who are most likely interest in their userbase’s opinions and feedback (no matter how harsh).

Unless your acting as an official Sublime HQ representative, which would be another matter altogether.

[bitsper2nd]

You asked a question and I answered.

In the most ridiculous way.

The main purpose of users giving feedback on what they like or dislike is to let the developers be aware of how they perceive their products and services.

Not every criticism is good feedback.

That many ST users were not happy the way the ST4 unrolled is a fact — as witnessed by the many comments on this thread.

There are more users happy with ST4. They aren’t just vocal about it. If you don’t like something, you are more likely to express it online. You fall in that loud minority camp.

[KeithDC]

Let me be clear with you with the following points:

I’m not sure you read a word I wrote. Nonetheless, I’ve had enough of your trolling for a year. Although I was still considering a path to ST4, I won’t be back to Sublime so long as they have trolls in their waters and nobody can post a thing without being told it was their fault. And yes, I realize I won’t be missed. Thanks for the memories, ST.

[tajmone]

There are more users happy with ST4. They aren’t just vocal about it. If you don’t like something, you are more likely to express it online. You fall in that loud minority camp.

If you had read my other post in this thread you’d have realized that I’m a happy ST user, and that I’ve upgraded my license too. I just would have preferred to have done it with more time at hand.

I find it interesting that you consider “critics” a minority, yet you invest so much energy going after them and labeling them labels — somehow minorities tend to be always the object of verbal abuses (if not worst).

I’ve had a constructive approach toward the ST community for many years, always submitting bug reports (the last one just 10 minutes ago, for ST4). In an ideal world, users would be free to post their views and opinions without being diminished or insulted; which would make this community a much friendlier place. But then, lacking moderation, I can see this is turning into an hostile place.

[JustPassing]

Really, why don’t you all stop feeding the troll.

[lcsjuniorsi]

I just wanted to say that I was disappointed with the ST4 for a couple of reasons.

Productivity for devs: I didn’t see anything different compared to ST3.

Releases: No impactful releases compared to ST3.

Visual and rendering: Ok. But I prefer productive impact.

Features: I expected at least to have a built-in native terminal emulator. But it still depends on third-party plugins.

Plugins: To cater to devs, ST4 continues to rely on third-party plugins.

Competition: Regarding the main competitors in the following, ST seems to have been stuck in time.

Upgrade fee: Disappointing.

Note: Attempt to force ST4 upgrade from behind the scenes. I mean, on the ST3 it says there is an upgrade to be done, but it doesn’t say it’s for the ST4.

With the carriage ride, I feel it is better to stay in ST3 with “update_check”: false

[bitsper2nd]

So you’re gonna use the outdated version with less features and improvements? Ok.

[bschaaf]

Hi all,

Ben from Sublime HQ here.

We truly appreciate everyone sharing the feedback regarding the upgrade path for Sublime Text 4. We’ve learned a lot from the feedback given, and we’re redesigning the update dialog to include clear and concise information regarding future updates.

For those who have been interrupted by the update flow, we apologize and will do what we can to remedy any issues that have popped up. If you’re still experiencing any issues, don’t hesitate to open an issue and we’ll make it a priority.

To maintain a respectful environment for the community, we’re going to go ahead and close this thread. For those that have shared your feedback, we definitely appreciate it and have taken all of it on board. If you’ve got additional feedback to add that isn’t covered in this thread, you’re very welcome to open a new post or post it on the issue tracker.

[bschaaf]