Sublime Forum

Retrieval key issue

#1

When your requesting a copy of your retieval key at the page where it says to input your email. It should say “WILL BE CHARGED ANOTHER $80 FOR COPY”

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#2

Hi @Programmerguy,

When retrieving your licensed key, it sends the original license email (including the original invoice data). You should never be charged a second time for retrieving a license key.

Kind regards,
- Dylan

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