Sublime Forum

Purchased license 4/20, have not received my license


I purchased a license on April 20th and did not receive an e-mail with my license key. Using the key retrieval tool returns no record of a purchase.

I e-mailed yesterday and have not received any response. I understand that the offices are in a different time zone in Sydney, but it has now been 24 hours and a full work day in Sydney and I still have not received any response at all. Some indication that my issue was being worked on would be nice.



They are probably feverishly preparing for the Sublime Text 4 launch.

Still, they have been pretty responsive in the past, but I think it is a rather small team. Is it possible they are on holiday?



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