Sublime Forum

Package Control doesn't work on new install

#1

Using macOS 12.7.4 and SublimeText 4169. I wanted to reset my entire Sublime Text install so I downloaded fresh copy of the app, and deleted the /Applications/Tools-Developer/Sublime Text/ folder.

I started the new app, entered my license key, then chose Tools -> Install package control. It didn’t work, so I opened the console and saw the following.

What other info could I provide? Thanks.

startup, version: 4169 osx x64 channel: stable
executable: /Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/sublime_text
application: /Applications/Tools-Developer/Sublime Text.app
working dir: /
packages path: /Users/richb/Library/Application Support/Sublime Text/Packages
state path: /Users/richb/Library/Application Support/Sublime Text/Local
zip path: /Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Packages
zip path: /Users/richb/Library/Application Support/Sublime Text/Installed Packages
ignored_packages: ["Vintage"]
pre session restore time: 5.78756
OpenGL Context Information:
  GL API Version: 4.1 INTEL-18.8.16
  GLSL Version: 4.10
  Vendor: Intel Inc.
  Renderer: Intel(R) UHD Graphics 630
startup time: 5.89969
first paint time: 6.06119
environment variables loaded using: /bin/zsh -l
reloading plugin Default.arithmetic
reloading plugin Default.auto_indent_tag
reloading plugin Default.block
reloading plugin Default.colors
reloading plugin Default.comment
reloading plugin Default.convert_color_scheme
reloading plugin Default.convert_syntax
reloading plugin Default.copy_path
reloading plugin Default.echo
reloading plugin Default.exec
reloading plugin Default.fold
reloading plugin Default.font
reloading plugin Default.goto_line
reloading plugin Default.history_list
reloading plugin Default.html_print
reloading plugin Default.indentation
reloading plugin Default.install_package_control
reloading plugin Default.keymap
reloading plugin Default.kill_ring
reloading plugin Default.mark
reloading plugin Default.new_templates
reloading plugin Default.open_context_url
reloading plugin Default.open_in_browser
reloading plugin Default.pane
reloading plugin Default.paragraph
reloading plugin Default.paste_from_history
reloading plugin Default.profile
reloading plugin Default.quick_panel
reloading plugin Default.rename
reloading plugin Default.run_syntax_tests
reloading plugin Default.save_on_focus_lost
reloading plugin Default.scroll
reloading plugin Default.set_unsaved_view_name
reloading plugin Default.settings
reloading plugin Default.show_scope_name
reloading plugin Default.side_bar
reloading plugin Default.sort
reloading plugin Default.switch_file
reloading plugin Default.symbol
reloading plugin Default.transform
reloading plugin Default.transpose
reloading plugin Default.ui
reloading plugin CSS.css_completions
reloading plugin Diff.diff
reloading plugin HTML.encode_html_entities
reloading plugin HTML.html_completions
plugins loaded

#=== this appeared after choosing Tools -> Install package control ====

reloading python 3.3 plugin Package Control.1_reloader
reloading python 3.3 plugin Package Control.2_bootstrap
Traceback (most recent call last):
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_openssl/_libcrypto_ctypes.py", line 305, in <module>
  File "./python3.3/ctypes/__init__.py", line 366, in __getattr__
  File "./python3.3/ctypes/__init__.py", line 371, in __getitem__
AttributeError: dlsym(0x21dccba80, EVP_PKEY_size): symbol not found

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 308, in reload_plugin
    m = importlib.import_module(modulename)
  File "./python3.3/importlib/__init__.py", line 90, in import_module
  File "<frozen importlib._bootstrap>", line 1584, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/2_bootstrap.py", line 26, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/bootstrap.py", line 20, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/download_manager.py", line 24, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/downloaders/__init__.py", line 20, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/downloaders/oscrypto_downloader.py", line 44, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/tls.py", line 11, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_mac/tls.py", line 39, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_mac/util.py", line 208, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_openssl/_libcrypto.py", line 15, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_openssl/_libcrypto_ctypes.py", line 688, in <module>
Package Control.package_control.deps.oscrypto._ffi.FFIEngineError: Error initializing ctypes
reloading python 3.3 plugin Package Control.Package Control
Traceback (most recent call last):
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_openssl/_libcrypto_ctypes.py", line 305, in <module>
  File "./python3.3/ctypes/__init__.py", line 366, in __getattr__
  File "./python3.3/ctypes/__init__.py", line 371, in __getitem__
AttributeError: dlsym(0x21dccba80, EVP_PKEY_size): symbol not found

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 308, in reload_plugin
    m = importlib.import_module(modulename)
  File "./python3.3/importlib/__init__.py", line 90, in import_module
  File "<frozen importlib._bootstrap>", line 1584, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/Package Control.py", line 89, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/commands/__init__.py", line 3, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/commands/advanced_install_package_command.py", line 10, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/package_manager.py", line 34, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/downloaders/__init__.py", line 20, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/downloaders/oscrypto_downloader.py", line 44, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/tls.py", line 11, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_mac/tls.py", line 39, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_mac/util.py", line 208, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_openssl/_libcrypto.py", line 15, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Tools-Developer/Sublime Text.app/Contents/MacOS/Lib/python33/sublime_plugin.py", line 1697, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/richb/Library/Application Support/Sublime Text/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_openssl/_libcrypto_ctypes.py", line 688, in <module>
Package Control.package_control.deps.oscrypto._ffi.FFIEngineError: Error initializing ctypes
0 Likes

#2

See https://github.com/wbond/package_control/issues/1612

1 Like

#3

The advice from @TheSecEng worked great. Look for the Solution in the linked post and paste that command into the ST console.

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