Not receiving license

[acer]

Dear Support Team,

Hello.

I bought a single use license on 30th Jan. But I have not received the license. Could you please help me check it? The name is Ace.

Thank you.

[r-stein]

Send a mail to sales@sublimetext.com

[DivineSublime]

Dear Support Team,

Hello.

Same experience…
I bought a single use license on 4th Feb. But I have not received the license.
I clicked many times on button to retrieve lost key, nothing in mailbox.
I sent an email to sales@sublimetext.com on 5th Feb, no Answer.
And nothing in spam box.

So please, please help me…

Thank you.

[DivineSublime]

Hello,

A check to webmail anti-spam : it’s inside…
Sorry for the unpleasantness.

Thanks a lot,

[lovelylich]

Hello Support Team,
Same experience .
I bought a single use license on 1th April, but I have not received the license after 24 hours later tody.

So, please help me…

[OdatNurd]

Did you email sales@sublimetext.com? If not, you want to do that; here on the forum there’s nothing we can do about this particular issue because only the sales team has access to the billing system.

[lovelylich]

Yes, I have sent email to sales@sublimetext.com， but no response…

[kingkeith]

it’s Easter, you may have to wait until business hours arrive again