Sublime Forum

New sublime with package control

#1

Hello,

As soon as I got to work I installed the new version of sublime. I have package control with a bunch of packages. Now I can’t even get sublime to start. Get no errors, just doesn’t open. I uninstalled and reinstalled with removing all my files from both appdata and localappdata. Any clue why this is happening? If it an anti-virus issue (I don’t know why it would be an issue now) what am I supposed to allow?

Thank you

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#2

If you’ve removed the AppData folder for Sublime Text then it certainly sounds like something is blocking the process from starting.

I would look for sublime_text.exe in your antivirus.

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#3

ok ill take a look into that and get back to you.

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#4

@wbond are there any log files that would generate from sublime that I can check?

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#5

No, if Sublime Text doesn’t launch it won’t write anything. I would look at the Windows Event Log.

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#6

So this is the error i am recieving from windows.

Faulting application name: sublime_text.exe, version: 1.0.0.1, time stamp: 0x5c889946
Faulting module name: ntdll.dll, version: 10.0.17763.348, time stamp: 0xca65c822
Exception code: 0xc0000005
Fault offset: 0x000000000000d030
Faulting process id: 0x37f4
Faulting application start time: 0x01d4d9cf6cd15e92
Faulting application path: C:\Program Files\Sublime Text 3\sublime_text.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 8e87dd06-8f1f-40b7-87df-d3c50c5dc98a
Faulting package full name:
Faulting package-relative application ID:

Any ideas?

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#7

Not really. Are you out of memory? Does fully removing the app and reinstalling help?

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#8

No issue with memory.
Have uninstalled it about 8 times today.
Is there a way to get the version before this since that worked before?
Also I added exceptions to my anti-virus and no go with that as well

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#9

Alright i was able to get an older version of sublime text. Ill use that and try again in a few weeks when the next version is released. Thank you

If anyone is reading this, here is a download link to the previous release WINDOWS (x64)

https://download.sublimetext.com/Sublime%20Text%20Build%203176%20x64%20Setup.exe

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#10

I have the same issue on my work laptop. My EventViewer shows 2 errors each-time I start SublimeText, it also takes quite a bit longer than on my personal desktop. It still starts and shows and works as intended though. All - probably - thanks to our mandatory virusscanner from work; TrendMicro. The build @Giantsrg1 mentioned does not have these issues, so I’m sticking to that!

First message;

Faulting application name: sublime_text.exe, version: 1.0.0.1, time stamp: 0x5d928ecf
Faulting module name: ntdll.dll, version: 10.0.19041.662, time stamp: 0x27bfa5f0
Exception code: 0xc0000005
Fault offset: 0x0000000000016ca0
Faulting process id: 0x747c
Faulting application start time: 0x01d6ed791fcd2043
Faulting application path: C:\Program Files\Sublime Text 3\sublime_text.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 7e01c999-3a85-4bd6-91b4-406d8917b446
Faulting package full name:
Faulting package-relative application ID:

Second message:

Faulting application name: plugin_host.exe, version: 0.0.0.0, time stamp: 0x5d928e2e
Faulting module name: ntdll.dll, version: 10.0.19041.662, time stamp: 0x27bfa5f0
Exception code: 0xc0000005
Fault offset: 0x0000000000016ca0
Faulting process id: 0x630c
Faulting application start time: 0x01d6ed7920d757b9
Faulting application path: C:\Program Files\Sublime Text 3\plugin_host.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: c9ff94a6-412b-49b8-9915-1275f999f0c8
Faulting package full name:
Faulting package-relative application ID:

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