Hello,
I just ordered a license upgrade. The payment went through but I haven’t received my new license. I tried the license key retrieval but I received the error “Internal server error”
What should I do? Thanks in advance.
License Upgrade
OdatNurd
#2
Contact sales@sublimetext.com ; they will get you sorted out. Note that SublimeHQ is based out of Australia, so time zones may affect when you get a response (and I think sales is seeing a higher than usual volume at the moment).
In the interim, Sublime will remain fully functional while the title bar tells you that a license upgrade is required, so your work won’t be interrupted.
1 Like
Peete
#3
Hello,
I just ordered a license upgrade too. The payment went through but I haven’t received my new license. I tried the license key retrieval but I received the error “Internal server error”. I’ve written you a few emails since yesterday, but no reply.
0 Likes
jaepee57
#5
Thank You everyone,
this has been resolved!
I like Sublime text, I value the product and hard work that goes into making this software. Thus, I wanted to purchase a license upgrade and support the developers.
best regards
jp
3 Likes