Sublime Forum

License upgrade page throws 405 Not Allowed w/o ReCaptcha

#1

It looks like the license upgrade page will throw a 405 Not Allowed error from nginx if one does not pass ReCaptcha - some users might have content blocking enabled which makes ReCaptcha not appear at all, which doesn’t make it obvious what’s going on.

1 Like
#2

I assume you’re only blocking specific external content? Both stripe and paypal require their own external content in order to perform a purchase.

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#3

This is on the Enhanced Tracking Protection, built into Firefox. Only the Sublime upgrade page breaks, Stripe page worked correctly with that enabled. (This isn’t a request to fix the issue, it’s fine if the site doesn’t work with this enabled - but a nicer error message that suggests something like “couldn’t verify you as a human with ReCaptcha, please try again” instead of a plain nginx 405 would be useful, since people running that with most content blocking can figure out what broke and how to fix it.)

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#4

Hmm, I have enhanced tracking protection enabled on all my devices but I don’t have a problem with the recaptcha.

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#5

Hey! I have been using sublime for 3 years now. License expired. Want to upgrade. I put in my information and pass ReCaptcha but once I click on one of the payment options, it throws me to a 405 Not Allowed page. Do not have any blockers or anything. Tried different browsers, even PCs, same error.
Any ideas?

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#6

Did you select paypal or the credit card checkout?

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#7

I tried both.

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#8

What browser are you using? Do you see any errors in the javascript console?

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#9

Currently Microsoft Edge but tried Firefox and Chrome.
Edge, on the Upgrade page, has the following error in the console:
“upgrade:36 Uncaught ReferenceError: x is not defined
at update_offer (upgrade:36)”

Once I click on either paypal or credit card checkout, it redirects me to a different page, and the console clears.

Also, I seem to be unable to access some fonts…? based on this error from console:
“Access to font at ‘https://www.sublimetext.com/fonts/roboto-mono-v7-latin-regular.woff2’ from origin ‘https://www.sublimehq.com’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.”

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#10

I have the same problem, I just wanted to upgrade my license for ST4 and it just displays a page with 405 Not Allowed for both Card and PayPal method. I use Firefox 88 and already tried to disable Tracking Protection in Firefox, but no help.

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#11

I’m receiving a LOT of x is not defined errors from upgrade:36

image

And the CORS error for font is present for me too

Edit: I’m on Chromium 91

2 Likes
#12

Same here. Buy and Upgrade pages are currently broken. Scripts, fonts and more are not working.

Both pages seem very wrong at the moment.

image
image.png884×1370 99.1 KB

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#13

Same error here. Can’t upgrade license from ST3 to ST4.

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#14

Same here, wanted to buy a license but I can only buy a business license.

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#15

Hi all,

Thanks for reaching out and sharing this! This has now been resolved.

For convenience:
Purchase page: https://www.sublimehq.com/store/text
Upgrade page: https://www.sublimehq.com/store/upgrade

Thanks,
- Dylan

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#16

To bad the 80$ offer is gone now… :wink:

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#17

This link isn’t working properly. https://www.sublimehq.com/store/upgrade . Any other link?

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#18

It’s working fine here.

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#19

Fine for me too.

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#20

Worked for me too.

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