Hi o/
Im using a single seat license for my single person business and I use a multiboot system and there I activate my licence on the first system but can not get it again to activate it on the second system.
Do I have to buy a second license?
Best regards, Calle
License on multiboot
callekhan
#1
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bschaaf
#2
See our sales faq:
Multiple Operating Systems or Computers
Licenses are per-user, so you’re welcome to use the one license on all computers and operating systems where you are the primary user. For businesses, the number of users must equal the number of licenses.
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callekhan
#3
Thank you, but after I activate Sublime text on the first machine, my key is not reachable anymore. Where do I get it from again, or where do I see them?
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bschaaf
#4
What do you mean by “not reachable”? What specifically happens when you try to activate Sublime Text?
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callekhan
#5
As I activated my first system I copied the key from my user account and put them into the field “Help- > Enter license”. After this, there is no key anmore in my user account, just the button for revoke and the hint “No more licenses left to allocate.”
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bschaaf
#6
The license key is only shared once and sent to your email address, it isn’t accessible through the web interface. If you have lost the email you can retrieve the key here: https://www.sublimetext.com/retrieve_key
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callekhan
#7
I have all e-mails and there is no key attached. There is one e-mail with "To access and allocate your license key(s), please log on to your dashboard at https://www.sublimehq.com/store/login."
Which I did, and than it is not possible to reach the key again.
And I already tried https://www.sublimetext.com/retrieve_key but If i send this with my e-mail address, I get "We have no records for "
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bschaaf
#8
Apologies, that’s an old url that we seem to have forgotten to put a redirect on. Here’s the correct one: https://www.sublimehq.com/store/retrieve_key
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callekhan
#9
If I use this link and send the form with my mail address I get the error : Invalid CSRF Token
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bschaaf
#10
Sorry, that seems to be a bug on our backend when you’re both logged in to our dashboard and trying to retrieve a license key. It worked fine for me (since I’m not logged in) so I took the liberty of putting your email in, you should receive your license key shortly.
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