Sublime Forum

License key no longer valid

#1

I’m using ST4 on a Mac. I purchased a license through my company’s IT department in October of last year. It worked until a few days ago, when I got the “Your license key is no longer valid, and has been removed” message.

If I enter the key again, I get a “Thanks for purchasing” message. Then the “Your license key is no longer valid, and has been removed” message pops up again a short time later.

How can I troubleshoot this? I haven’t had any hardware replacements recently.

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#2

Business licenses are done on a subscription basis and the subscription lapsed a month ago.

I haven’t had any hardware replacements recently.

Licenses are per-seat, you can use them on as many devices as you like.

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