Sublime Forum

License invalid for ST3

#1

When requesting my license key via support and receiving via email, I’m unable to paste the license key into ST3.

[code]That license key doesn’t appear to be valid.

Please check that you have entered all lines from the license key, including the BEGIN LICENSE and END LICENSE lines.[/code]

I do however succinctly remember that when I entered my key on my home machine, I entered the key via the website when I purchased and the key was broken into multiple lines versus the single line the email responds with.

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#2

You’ll need to email sales@sublimetext.com :smile:

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#3

The license has this format, you should paste as is:

----- BEGIN LICENSE -----
Name
Single User License
0000-000000
00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000
------ END LICENSE ------
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#4

just today the autoresponse license lookup returned my key in the following single string format… making it difficult to paste into the license window
Hello,

As requested, your license key is:

----- BEGIN LICENSE -----Will FlemingSingle User LicenseEA7E-948340AEDC76FD 4EBFA9BF 147D8352 C1194CCE2B0DC87F CBD350FD 57EF6513 E45527565C96(some detail removed but this appears as a single line of text… not formatted for paste) 87 A1BD36A6F694563C 3F01871C 27A10251 6AD9BD0B------ END LICENSE ------
Entering the license details:

  1. Open Sublime Text, and select Help/Enter License from the menu.
  2. Copy the license above (including the BEGIN LICENSE and END LICENSE lines) and paste them into the license box.
  3. Press the Use License button and Sublime Text will enter into licensed mode.

Regards,

Sales
SUBLIME HQ PTY LTD

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#5

BUT, after formatting it like tito suggested it was accepted as a valid license in Sublime Text 3

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#6

Reformatting the license that’s emailed to you does indeed work, however, you must leave a space at the end of each line except the final one (------ END LICENSE------) AND no spaces at the beginning of any line.

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#7

well, that worked for me… but the formatting requirement is dumb.

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