Sublime Forum

How to get refund from Sublime Text?

#1

I bought this software on 30 Nov., and I sent the Sublime Support emails twice, on 27 Dec., but didn’t get reply.

I’m afraid I cannot get refund after 30 days of purchasing but the team seems not replying.

0 Likes

#2

I’m sorry for requesting frequently, but I really need to get refund for my purchase as I found that this software is designed for professionals rather than learners like me. Also, it is near 30 days after purchasing, I’m afraid I may not be eligible for refund after that. Thanks a lot. I would appreciate your help.

0 Likes

#4

Dec 27th was a weekend, so it is not surprising you did not receive reply, especially since Sublime HQ is a two person company.

For issues with a purchase, I believe the correct email to contact is sales@sublimetext.com. I mention that in case you tried a different address.

0 Likes