Sublime Forum

Discontinue Subscription

#1

I have a subscription that keeps attempting to charge to a closed credit card. I have contacted sales@sublimetext.com 10 days ago and have not received a response. There is no way to discontinue a subscription in the user interface. This is unacceptable. And yet I still keep getting emails from my credit card company when they keep trying to charge…

What can I do?

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#2

Wait for @bschaaf / @djohnston to respond or talk to the your credit card company. You did right coming first to the forum asking for help.

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#3

Thank you, my forum post caught attention and Sublime is resolving.

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