Sublime Forum

Can't pay for license with CC due to lack of 3DSecure

#1

I have tried to buy a license for sublime merge with multiple different credit cards but the payment was alwasy declined. i talked to my bank and they say that the problem is that sublimehq doesn’t support 3DSecure (which is mandatoy in the EU AFAICT).

is there any other option to pay for the license (crypto, paypal, …) or do you plan to support 3DSecure soon?

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#2

From the store, it looks like PayPal is an option. https://www.sublimehq.com/store/merge

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#3

We will be supporting 3D secure very soon.

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#4

maybe this doesn’t go for business accounts? i don’t seem to see that option.

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#5

thanks, i’ll be patient then :slight_smile:

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#6

Ah, for business accounts it will be a little longer until 3D secure is supported. We use stripe to handle the subscriptions so unfortunately there’s no paypal option.

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#7

so i have no option but to buy it privately in the mean time?

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#8

We’ve deployed a new checkout system that supports 3D secure for personal licenses. We’re looking into bringing that to business licenses next.

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#9

thank you very much, that is some impressive response time :smiley:

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#10

is this functionality already available for business customers?

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#11

it works now, can be closed.

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