Sublime Forum

Cannot install or update packages (have tried popular fixes)

#1

Hello,

All of the sudden, a few weeks ago, ST3 stopped being able to update or add new packages for me in two separate environments. Each environment is Windows 7. Here is the typical console output:

[code]ignored packages updated to: [Vintage, Sass]
found 1 files for base name Default.sublime-theme
theme loaded
reloading Packages/User/Preferences.sublime-settings
found 1 files for base name Default.sublime-theme
theme loaded
Package Control: Error downloading package. Connection refused (errno 12029) during HTTP write phase of downloading https://codeload.github.com/nathos/sass-textmate-bundle/zip/sublime.
error: Package Control

Unable to download Sass. Please view the console for more details.
ignored packages updated to: [Vintage]
found 1 files for base name Default.sublime-theme
theme loaded
reloading Packages/User/Preferences.sublime-settings
found 1 files for base name Default.sublime-theme
theme loaded
[/code]

I have done my own research and tried a few of the popular fixes mentioned in this forum in the past to no success:

I have purged and re-installed package control
I have attempted to install/update packages after disabling security and firewall

Any ideas / fixes / feedback is VERY much appreciated at this point. My workflow has been seriously cramped by this ordeal. I’m sure someone out there can commiserate…

Thx
Justin

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#2

I also did a fresh install - still same issue :frowning:

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#3

posting debug log which may be more helpful:

DPI scale: 1
startup, version: 3065 windows x64 channel: stable
executable: /C/Program Files/Sublime Text 3/sublime_text.exe
working dir: /C/Program Files/Sublime Text 3
packages path: /C/Users/Justin/AppData/Roaming/Sublime Text 3/Packages
state path: /C/Users/Justin/AppData/Roaming/Sublime Text 3/Local
hardware concurrency: 4
zip path: /C/Program Files/Sublime Text 3/Packages
zip path: /C/Users/Justin/AppData/Roaming/Sublime Text 3/Installed Packages
found 3 files for base name Default.sublime-keymap
found 1 files for base name Default.sublime-mousemap
found 2 files for base name Main.sublime-menu
loading bindings
loading pointer bindings
found 1 files for base name Default.sublime-theme
theme loaded
app ready
wrote startup cache, added files: 1 orphaned files: 0 total files: 170 cache hits: 169
pre session restore time: 0.112061
startup time: 0.142062
first paint time: 0.143062
launching: /C/Program Files/Sublime Text 3/plugin_host.exe
reloading plugin Default.block
reloading plugin Default.comment
reloading plugin Default.copy_path
reloading plugin Default.delete_word
reloading plugin Default.detect_indentation
reloading plugin Default.duplicate_line
reloading plugin Default.echo
reloading plugin Default.exec
reloading plugin Default.fold
reloading plugin Default.font
reloading plugin Default.goto_line
reloading plugin Default.history_list
reloading plugin Default.indentation
reloading plugin Default.kill_ring
reloading plugin Default.mark
reloading plugin Default.new_templates
reloading plugin Default.open_file_settings
reloading plugin Default.open_in_browser
reloading plugin Default.pane
reloading plugin Default.paragraph
reloading plugin Default.paste_from_history
reloading plugin Default.save_on_focus_lost
reloading plugin Default.scroll
reloading plugin Default.set_unsaved_view_name
reloading plugin Default.side_bar
reloading plugin Default.sort
reloading plugin Default.swap_line
reloading plugin Default.switch_file
reloading plugin Default.symbol
reloading plugin Default.transform
reloading plugin Default.transpose
reloading plugin Default.trim_trailing_white_space
reloading plugin CSS.css_completions
reloading plugin Diff.diff
reloading plugin HTML.encode_html_entities
reloading plugin HTML.html_completions
reloading plugin Package Control.Package Control
loaded 837 snippets
plugins loaded
Package Control: Skipping automatic upgrade, last run at 2014-12-08 20:31:34, next run at 2014-12-08 21:31:34 or after
Package Control: Fetching list of available packages
  Platform: windows-x64
  Sublime Text Version: 3065
  Package Control Version: 2.0.0
Package Control: Download Debug
  URL: https://sublime.wbond.net/channel.json
  Resolved IP: 50.116.34.243
  Timeout: 30
Package Control: WinINet Debug Proxy
  proxy: 
  proxy bypass: 
  proxy username: 
  proxy password: 
Package Control: WinINet HTTPS Debug General
  Server SSL Certificate:
    subject: ZtL8p1RCzFndzRrqxUKqA6bD5HjQv5Zb, US, sublime.wbond.net, GT52951423, See www.rapidssl.com/resources/cps (c)12, Domain Control Validated - RapidSSL(R), sublime.wbond.net
    issuer: US, "GeoTrust, Inc.", RapidSSL CA
    common name: sublime.wbond.net
    issue date: Sun, 06 Apr 2014 21:04:43 GMT
    expire date: Thu, 26 Feb 2015 04:13:18 GMT
Package Control: WinINet HTTPS Debug Write
  GET /channel.json HTTP/1.1
  If-Modified-Since: Tue, 09 Dec 2014 01:30:18 GMT
  Accept-Encoding: gzip,deflate
  User-Agent: Sublime Package Control v2.0.0
  Host: sublime.wbond.net
  Connection: Keep-Alive
  Cache-Control: no-cache
Package Control: WinINet HTTPS Debug Read
  HTTP/1.1 304 Not Modified
  Server: nginx
  Date: Tue, 09 Dec 2014 01:32:28 GMT
  Last-Modified: Tue, 09 Dec 2014 01:30:18 GMT
  Connection: keep-alive
  ETag: "548650aa-1a7fd9"
Package Control: Using cached content for https://sublime.wbond.net/channel.json
ignored packages updated to: [Vintage, Sass]
found 1 files for base name Default.sublime-theme
Package Control: Fetching list of available packages
  Platform: windows-x64
  Sublime Text Version: 3065
  Package Control Version: 2.0.0
theme loaded
Package Control: Download Debug
  URL: https://sublime.wbond.net/channel.json
  Resolved IP: 50.116.34.243
  Timeout: 30
Package Control: WinINet HTTPS Debug General
  Re-using connection to sublime.wbond.net on port 443 for request #1
reloading Packages/User/Preferences.sublime-settings
found 1 files for base name Default.sublime-theme
theme loaded
Package Control: WinINet Debug Proxy
  proxy: 
  proxy bypass: 
  proxy username: 
  proxy password: 
Package Control: WinINet HTTPS Debug Write
  GET /channel.json HTTP/1.1
  If-Modified-Since: Tue, 09 Dec 2014 01:30:18 GMT
  Accept-Encoding: gzip,deflate
  User-Agent: Sublime Package Control v2.0.0
  Host: sublime.wbond.net
  Connection: Keep-Alive
  Cache-Control: no-cache
Package Control: WinINet HTTPS Debug Read
  HTTP/1.1 304 Not Modified
  Server: nginx
  Date: Tue, 09 Dec 2014 01:32:33 GMT
  Last-Modified: Tue, 09 Dec 2014 01:30:18 GMT
  Connection: keep-alive
  ETag: "548650aa-1a7fd9"
Package Control: Using cached content for https://sublime.wbond.net/channel.json
Package Control: Unable to find a sublime-package file for Sass
Package Control: Unable to find file package-metadata.json in the package Sass
Package Control: Download Debug
  URL: https://codeload.github.com/nathos/sass-textmate-bundle/zip/sublime
  Resolved IP: 192.30.252.147
  Timeout: 30
Package Control: Error downloading package. Connection refused (errno 12029) during HTTP write phase of downloading https://codeload.github.com/nathos/sass-textmate-bundle/zip/sublime.
error: Package Control

Unable to download Sass. Please view the console for more details.
ignored packages updated to: [Vintage]
found 1 files for base name Default.sublime-theme
theme loaded
reloading Packages/User/Preferences.sublime-settings
found 1 files for base name Default.sublime-theme
theme loaded
Package Control: WinINet HTTPS Debug General
  Closing connection to sublime.wbond.net on port 443 after 2 requests
Package Control: WinINet HTTPS Debug General
  Closing connection to codeload.github.com on port 443 after 0 requests
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#4

I have exactly the same problem. Windows 7. 64bit Have also tried most things. Reinstall, turn virus software off. Don’t have or use IE. Nothing will download. Always the same message.
Package Control: Error downloading package. Connection refused (errno 12029) during HTTP write phase of downloading https:/… :cry:

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#5

Looks like I have the same issue, on XP though.
I had been able to install plugins on sublime 3, but not any more.

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#6

Try following the directions for this error at packagecontrol.io/docs/troubles … _and_12057.

You can also try purging PC to make sure you have 3.0 installed: packagecontrol.io/docs/troubles … d_Versions.

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#7

I’ve experience similar problems in updating the SASS pcackage, I was getting a “permission denied” error and discovered that the problem was due to Sublime Merge being opened and having a handle on the SASS package file which ST wanted to delete.

By closing SM I managed (twice) to update the package successfully.

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