Good morning,
I purchased a Sublime Text and Merge bundle license yesterday but did not receive it. Looking around on the forums, the typical answer is to contact sales, which I’ve done, but it’s often indicated that sales does not respond, and this is the case for me as well.
I would like to get my license, but I would also like to suggest an improvement to the licensing process.
The typical issues identified are a typo in the provided email address (which can potentially be the case for me) or a spam filter (which I’ve checked to no avail). My suggestions is to add an additional step in the licensing process where a verification email is sent prior to the issuing of a license. This would catch any typos in the email address, and prompt the user to check their spam folder/settings. In turn this would reduce the burden on the team at Sublime.
Thanks for your time and a great product.
