Sublime Forum

Adding license to Win 10 - not working

#1

I’ve downloaded Sublime Text 4 from https://www.sublimetext.com/, it installs and works.
But when I try to add my license it fails with:
errorsublime
Ive tried to add that specific file in the correct folder, but that doesnt help.

What to do?

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#2

Is that Data/ directory inside C:/Program Files/Sublime Text intentional? It looks like you put a portable build in where an installed version should be. But an installed version won’t store Data/ there since it has permission issues when writing into C:\.

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#3

All I have done is download the .exe double click and then next next next, done. :slight_smile:

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#4

Move C:\Program Files\Sublime Text\Data\ to be %APPDATA%\Sublime Text\ should fix it.

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#5

Great will try that, but if that works it says that the installer is doing something funky.

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#6

it’s 99% chance that you did something funky…

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#7

With next next next? :stuck_out_tongue:
Im gonna try to reinstall it to see what the installer does or not.

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#8

It’s not necessary a recent thing. It could back to when you first time installed ST, exaggeratively 10 years ago. By any time you create that Data/ causes this.

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#9

That has not happened on this Win10 installation, first time I installed ST.
That said, I did NOT create the data-folder.

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#10

Works on my machine! I upgraded from ST3 to ST4 on Windows 10. Also did a clean install of ST4 on Windows 11. On both instances, adding the license worked for me without issues.

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#11

So I tried to find %APPDATA% as you point out.
First I tried C:/Users/Default/AppData - no go.
Then I tried:
C:/ProgramData - no go.
Tried to uninstall the app and re-download the installer and installed it again, the same issue as before.
I guess all of you are running an English version of Win10? I am running a Swedish version but that shouldn’t be the issue in my book.

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#12

And where does you license file end up? Please try to find it and tell me. :slight_smile:

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#13

The path is neither locale-specific nor Windows version specific so it should work anyway. If your want to have a clean installation, you can simply delete that Data/ directory.

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#14

I did do an uninstall and erased the program folder manually, really deleted any trace of ST.
After that I downloaded a new installer and ran it, after this, it started to work as for everyone else!

So thank you for sticking with me @jfcherng !

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